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About Us
From the game library
From the game library
Who we are
Jammy Jack Casino is an online casino for players in the United Kingdom. Our lobby brings together slots, live dealer tables and jackpot games from established studios, with new titles added as they are released.
Everything runs from a single account. You set your preferences once, choose how you pay in and cash out in the cashier, and your balance and controls follow you between desktop and mobile.
What we stand for
We would rather be judged on how we behave when something goes wrong than on how the site looks when it all runs smoothly. These commitments shape how we work:
- Fair play. Game outcomes come from the suppliers' random number generators and are not adjusted for individual players.
- Clear terms. Bonus conditions, wagering requirements and payment rules are set out in full before you opt in.
- Fast payouts. Once your account is verified, withdrawals go back to the method you deposited with, within the timescales shown in the cashier.
- Safer gambling. Limits and breaks are part of the account rather than a separate area, and we apply them straight away.
Strictly 18+
Gambling is for adults only. You must be 18 or over to hold an account with us, and we check age and identity when you register.
How we look after players
Account verification
We hold a gaming licence, so we need to know who our customers are. Before your first withdrawal we ask for proof of identity, address and the payment method on the account. Documents are handled by trained staff and used only for those checks.
Secure payments
Payment details are encrypted in transit and processed through the providers listed in the cashier. Deposits and withdrawals use the methods shown there, and we do not pay winnings to an account in someone else's name.
Support at any hour
Our team is available every day on live chat and by e-mail at support@casinojammyjack.co.uk. Chat suits quick questions; e-mail is better for documents or a complaint, which we look into and answer in writing.
Staying in control
Most people gamble for entertainment and stop when they meant to. The tools below are there either way, and you can find them in your account:
- Deposit limits on a daily, weekly or monthly basis.
- Reality checks that remind you how long a session has lasted.
- Time-outs for a short break and self-exclusion for a longer one.
Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. If you want to block yourself from licensed online gambling sites, you can register with GamStop, and we honour those registrations.
How to reach us
Live chat is on every page once you are signed in, and e-mail reaches the same team. For account, payment or verification questions, and for complaints, write to support@casinojammyjack.co.uk from the address registered to your account, with your account details and what you would like put right.
